Knowledgebase -

Cancelling a Domain Name You can cancel your domain name at any stage by disabling the automatic renewal option in the...

Cancelling a Hosting Account We are always sorry to see a customer leave. If there’s any thing that we can do to keep...

Changing My Contact Details You can change your contact details in the ‘Client Area‘. This information includes...

How do I Change my Credit Card Information? You can change your credit card information in the ‘Client Area‘. Whether you have...

How do I get to the site builder The site builder is accessible through your cPanel account. This can be used to to build your own...

How do I pay an Invoice? You may need to pay an invoice should your hosting package be coming to the end of its term or...

How do I use the site builder? The site builder is accessible through your cPanel account. You can learn on how to use this and...

How does auto Billing Work? We will automatically bill the card details that you have provided us on the date your account is...

How often will I be billed? Rest assured that you will only be billed when your hosting account or your domain is due for...

I’ve Forgotten My Client Area Login Details Accessing the ‘Client Area’ is essential if you need to make any changes to your...

Logging into the Client Area In your ‘Client Area’ you can make changes to your account such as upgrades,...

Money Back Guarantee We are pleased to offer a 30 day money back guarantee on our hosting packages. This is a simple...