Emails Bouncing back

15 Aug 2017

We were notified at 10:21AM that emails were being blocked on sulfur because of a hacked website.  This issue was resolved at 10:25am however we are currently awaiting spamhaus to remove this listing.

It's worth noting that we directly monitor all listings so if you see these types of issues then it's something we will already know about and will have either already resolved it or it will be pending resolution.  The downside is that even though we fixed this within 4 minutes, we have to wait hours for spamhaus to delist the server.

We're often asked why we suspend/terminate hacked websites, this is why.  Please make sure you keep all core files up to date and that any plugins are updated as soon as they become available in the repository.